What is Tremendous sports return policy?
If you have received a damaged or defective product, Inform us within 4 days of delivery and get a replacement or refund at no extra cost. The 4 Days Replacement Guarantee is applicable to all physical products sold on Tremendous sports.
Items should be returned in the original condition you had received them. Please understand that we cannot accept returns in certain instances:
– Damages due to misuse of the product
– Incidental damage due to malfunctioning of product
– Any consumable item which has been used or installed
– Products with tampered or missing serial / EAN /UPC numbers
– Any damage/defect which is not covered under the manufacturer’s warranty
– Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product(s) delivered
All physical products sold by Tremendous sports are covered by this guarantee. Replacement can be for the entire product or part(s) of the product subject to availability of the same on tremendoussports.in
How do I return a defective or damaged product for a new replacement?
Notify us of the damaged or defective product as soon as possible. In line with our 4 Day Replacement Guarantee, you have 4 days from the date of delivery to return the product for a replacement.
Please ensure that the product is returned in the original condition you had received it. We will send you a brand new replacement at no extra cost to you.
How do I cancel an order?
You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.
In case your product has been shipped but has not yet been delivered, to cancel Contact Us. Unfortunately, an order cannot be canceled in case a delivery has already been made.
How can I cancel items in my order?
Simple call Tremendous sports customer care number with Your Order Id Number.
What are the modes of refund available after cancellation
There are only one mode of refund:
– Back to Source – In this case, the money will be refunded back to the payment mode/account that was originally used to make the transaction.
Once you have requested the cancellation of item(s) in your order, Tremendous sports will complete the cancellation and initiate the refund, depending on your preference.
Please write to info@tremendoussports.in or call on +91 7060806080 from 10:00 AM to 6:00 PM during Monday to Saturday and 12:00 PM to 5:00 PM on Sundays and Holidays. Tremendous sports Customer Support is online on all days at these timings except on 4 national holidays i.e. Diwali, Independence Day, Republic Day and Gandhi Jayanti.